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&lt;p&gt;Often when I&#39;m walking the streets of Manhattan in the late fall, searching for a warm place to cash a check, check my bank statement, and make a phat withdrawal, I find myself thinking, &quot;Where can I do all that &lt;em&gt;and&lt;/em&gt; take a seat on a plush leather couch, chat up a European tourist, check my email, surf the Web, and catch a &lt;em&gt;Seinfeld&lt;/em&gt; rerun or two?&quot;&lt;/p&gt;&lt;p&gt;Thankfully, now there&#39;s this: the &quot;smart bank&quot; from Citigroup.&lt;/p&gt;&lt;p&gt;According to Brad Dinsmore, Citi&#39;s head of retail banking in North America, who, along with Citi CEO Vikram Pandit, broke ground on Citigroup&#39;s first New York &quot;smart bank&quot; today in Union Square, &quot;We want this branch to be more than just a bank. We want this branch to be a place where customers view it as a hub, a center of the community, if you will. A place where they feel warm and welcome, that they can come in and experience our free Wi-Fi access.&quot;&lt;/p&gt;&lt;p&gt;The new Citi branches, &quot;modeled after high-tech branches in Singapore and Hong Kong,&quot; come equipped with numerous flat-screen televisions and have &quot;the feel of a chic hotel lobby more than anything else.&quot;&lt;/p&gt;&lt;p&gt;If you don&#39;t live in New York, not to worry: Citi also plans to open &quot;smart banks&quot; in Washington, Chicago, San Francisco, Los Angeles and other cities.&lt;/p&gt;&lt;p&gt;(DealBook)&lt;/p&gt;

Derek Loosvelt

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