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&lt;p&gt;At the Association of Corporate Counsel&#39;s annual meeting last week in Boston, Wal-Mart announced it will be adding flextime policies to its current list of law firm measures, joining cost-effectiveness, performance and diversity. Apparently, it will not be enough for Wal-Mart&amp;rsquo;s firms to merely implement flextime programs, &amp;ldquo;the policies themselves [must] be flexible.&amp;rdquo; According to an associate general counsel at Wal-Mart, &amp;ldquo;We&#39;ve found that even those firms that have flextime policies, they haven&#39;t communicated to attorneys in the firm that it&#39;s OK to use them without fear or shame.&amp;rdquo;&lt;/p&gt;&lt;p&gt;In any event, some will find it strange that flextime is included on&amp;nbsp;the list of evaluative criteria.&amp;nbsp; &quot;Cost effectiveness&quot; et al. are &lt;em&gt;ends&lt;/em&gt;, whereas flextime is a &lt;em&gt;means&lt;/em&gt; (the presumed goal of which, &quot;diversity,&quot; is already on the list).&lt;/p&gt;&lt;p&gt;Meanwhile, also at the Boston ACC meeting, in-house counsel were given the chance to rate (and comment upon) their outside law firms. The scores as well as the (open-ended, anonymous) comments will eventually be available on the ACC Value Index, where they can &lt;em&gt;only&lt;/em&gt; be viewed by fellow in-house counsel. Legal marketing guru Larry Bodine compares the Value Index unfavorably to Yelp.com:&lt;/p&gt;&lt;p&gt;&lt;em&gt;The difference from Yelp.com is that the law firms have no ability to see the reviews about them. [&amp;hellip;] The secrecy employed by the ACC is troublesome, because it seems fair for a law firm to be able to request a copy of what is being said about it, so the firm can make improvements and correct problems.&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;Corporations are being encouraged by the ACC to use the Value Index when deciding to hire a new law firm, or retain a current one.&amp;nbsp; Law firms have no way of knowing whether they have been defamed or whether a comment about them is totally false.&lt;/em&gt;&lt;/p&gt;&lt;p style=&quot;text-align: right;&quot;&gt;-posted by brian&lt;/p&gt;

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