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&lt;!--StartFragment--&gt;&lt;p style=&quot;line-height: normal;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;TheAmerican workplace, which has always been Darwinian, is becoming &lt;/span&gt;&lt;em style=&quot;mso-bidi-font-style: normal;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;more so&lt;/span&gt;&lt;/em&gt;&lt;span class=&quot;Apple-style-span&quot;&gt; as we continue to learn moreabout our new, present, future.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Accountability is increasing, which affects managers and executives inthree profound ways:&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0in; margin-right: 0in; margin-bottom: 12.0pt; margin-left: 1.0in; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#183;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&#160;&#160;&#160;&#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Answering to our employees&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0in; margin-right: 0in; margin-bottom: 12.0pt; margin-left: 1.0in; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#183;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&#160;&#160;&#160;&#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Answering to our bosses &amp;amp; boards&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0in; margin-right: 0in; margin-bottom: 12.0pt; margin-left: 1.0in; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#183;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&#160;&#160;&#160;&#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Answering to ourselves&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;line-height: normal;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Today,I’ll tackle accountability to employees - the first profound change in being anexecutive or manager in the wake of The Great Recession.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Survey after survey indicatesthat workers go wanting when it comes to leadership, transparency and careerdevelopment.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;It’s been a fact forsome time now that the majority of our employees are less concerned about salaryand benefits than they are about the quality of their work experience – andnothing affects that experience more than The Boss.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;line-height: normal;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Withthe influx of Generation Y employees and the pending retirements of manyBoomers, this employee engagement issues will only grow in importance.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;And with compensation and benefitsunder attack, workers will tend to focus more on their “professional happiness”as the difference-maker.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;In otherwords, “If my career is on track and I believe in my company, and my boss providesleadership, and my job is engaging, then I will put up with lower pay andbenefits, but if I don’t have the right kind of engagement at work, &lt;/span&gt;&lt;em style=&quot;mso-bidi-font-style: normal;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;I am out of here!”&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;line-height: normal;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Compoundingthe issue:&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;bosses have never beenmore dependent on employees.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Weare in the “talent era” where human capital, not machines, make the differencebetween winning companies and losers.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;And this isn’t only true in the private sector.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;A new survey from the &lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Partnership forPublic Service&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt; – which ranks the top Federal employers by agency – showsthat employee engagement in the federal government trails the private sectorsignificantly.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;As with the privatesector, the recent survey of more than 200,000 federal workers shows they valuestrong leadership and straight answers from bosses more than pay andbenefits.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;line-height: normal;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Dueto supply and demand issues, some bosses in both sectors (private and public)will be tempted to take employees for granted and deny this accountabilityissue.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;“There are so many peopleout of work right now that if you don’t like it here I’ll just get someoneelse,” goes the logic.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160; &lt;/span&gt;&lt;/span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;That’s fineon the surface but doesn’t account for the cost of churn, nor does it accountfor the fact that superior employees will have choices, even in a double-digitunemployment world.&lt;/span&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&#160; &lt;/span&gt;&lt;/span&gt;&lt;em style=&quot;mso-bidi-font-style: normal;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;Tomorrow, the second new accountabilityhurdle.&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;line-height: 150%;&quot; class=&quot;MsoNormal&quot;&gt;&lt;span&gt;&lt;span class=&quot;Apple-style-span&quot;&gt;&#160;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;!--EndFragment--&gt;

Erik Sorenson

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