/9918578/Banner_Profile

/9918578/Banner_Profile_2

/9918578/Mid

section

companyId

industryId

rankingId

product

orgType

parrefer

accountID

Chime

Parental Leave

Family & Wellness

Dental Benefits

Medical Insurance

Vision Benefits

Insurance

Financial Planning Services

Flexible PTO

Money

Networking Events

Professional Development

Banner

Profile Opener

Company Stats

Editorial Package

Jobs

Benefits & Perks

Articles

Consulting

Banking

Accounting

Fintech

Internships

Rankings

Internship Rankings

Intern Resource Center

Explore Internships

Vault Law Home

Practice Area Resource Centers

Regional Resource Centers

Summer Program Resource Center

Vault Law Culture & Inclusion Survey

Vault Law

Guides

Events

Financial Services

Technology

Grad School

Work Relationships

Productivity

Diversity, Equity & Inclusion

Social Impact

Remote Work

Negotiating

Changing Jobs

Workplace Issues

Blog

Resume Samples

Cover Letter Samples

Interview Tips & Questions

A Day in the Life

International

Career Readiness

Explore Professions

Research Industries

Search Companies

Career Advice

Employers

Schools

About the role
As a Program Manager in Member Experience, you will play a key role in driving compliance and operational excellence within Chime’s dispute operations. This position focuses on maintaining adherence to key regulations such as Regulation E, Regulation Z, and UDAAP while improving the end-to-end dispute experience for members and agents.
You will lead cross functional projects that strengthen controls, close compliance gaps, and enhance operational efficiency to ensure that Chime’s dispute processes remain consistent, transparent, and aligned with regulatory standards. This role is ideal for someone who can combine deep disputes and compliance expertise with strong program management and documentation skills to deliver measurable outcomes.
The base salary offered for this role and level of experience will begin at $103,680 and up to $144,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to (responsibilities)
<ul>
<li>Own and improve process documentation (e.g., member journey maps, knowledge base library, standard operating procedures), acting as a subject matter expert of the dispute resolution process and experience</li>
<li>Review and respond to internal and external audit requests, including sponsor bank and control testing reviews, ensuring all findings are analyzed, addressed, and remediated within established timelines</li>
<li>Monitor and report on key metrics related to dispute operations, compliance, and member experience to assess performance and drive improvements</li>
<li>Continuously analyze data and identify areas of friction, scope problem statements, build project plans, and own execution to drive improvement to key metrics</li>
<li>Develop and share compelling data-based insights about the member experience and project impact with Product, Risk and other organizations; gain other organizations’ support for your projects; influence other organization’s roadmaps to deliver member and agent experience improvements</li>
<li>Partner with Vendor Operations, Quality, Learning, Content and others to identify agent improvement opportunities; team up to execute on those opportunities</li>
<li>Support launch readiness efforts for new products/features; work closely with Finance, Workforce Management, Vendor Operations and others to ensure operational readiness; provide impact analysis on the member and agent experiences and advocate for improvements</li>
<li>Contribute to a culture of trust, collaboration and commitment to excellence</li>
</ul>
To thrive in this role, you have(requirements)
<ul>
<li>6+ years experience in product operations, product management, program management, consulting, or similar analytical roles at a financial services organization</li>
<li>3+ years of experience in card issuer dispute operations with comprehensive knowledge of Regulation E, Regulation Z, and UDAAP, including the ability to interpret and apply these requirements to operational processes</li>
<li>Ability to leverage data to inform and support critical decisions; candidates will have foundational SQL and data visualization experience using tools like Looker, Tableau, or Microsoft Power BI</li>
<li>Experience working with cross-functional teams such as product managers, data analysts, operations analysts in building operations processes and systems</li>
<li>Preference for candidates with deep experience in process management and continuous improvement</li>
<li>Excellent communication and presentation skills; ability to foster collaboration and facilitate teamwork</li>
<li>Ability to effectively identify, prioritize, and handle multiple work streams simultaneously in a dynamic and rapidly-changing environment</li>
<li>Highly motivated self-starter with a desire to grow and learn</li>
</ul>
#LI-EI1 #LI-Remote
<h3>A little about us</h3>
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
<h3>What we offer for our full-time, regular employees</h3>
<ul>
<li>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
</li>
<li>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
</li>
<li>💰 Competitive salary based on experience**
</li>
<li>✨ 401k match** plus great medical, dental, vision, life, and disability benefits</li>
<li>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
</li>
<li>🫂 1% of your time off to support local community organizations of your choice</li>
<li>👟 Annual wellness stipend to use towards eligible wellness related expenses</li>
<li>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li>
<li>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.</li>
<li>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
</li>
<li>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**
</li>
</ul>
**Perks also available to Chime Interns.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a href="mailto:benefits@chime.com" rel="noopener noreferrer nofollow">benefits@chime.com</a>.
To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/" rel="noopener noreferrer nofollow">Chime Applicant Privacy Notice.</a>

Program Manager, Dispute Experience at Chime


About the role
As a Program Manager in Member Experience, you will play a key role in driving compliance and operational excellence within Chime’s...

Program Manager, Dispute Experience

About the Role
We’re looking for a strategic, execution-oriented Analyst to lead operational and/or quality assurance processes within the FinCrimes Transaction Monitoring team. This person will play a critical role in maturing a streamlined transaction monitoring and/or quality assurance program for our FinCrimes operations while ensuring compliance with applicable laws, regulations, and bank requirements. The ideal candidate brings transaction monitoring and/or quality assurance experience in Financial Crimes AML investigations, including transaction monitoring, fraud prevention, and compliance operations, and thrives in a fast-paced, cross-functional environment.
The base salary offered for this role and level of experience will begin at $82,620.00 and up to $114,800.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
<ul>
<li>Own and continuously improve applicable TM and/or QA processes in partnership with Bank Partners, Compliance, Risk, Product, and Engineering teams.</li>
<li>Coordinate implementation of TM and/or QA projects across internal teams.</li>
<li>Monitor key KPIs such as pass rates, false positives, and review times, and drive optimizations based on data.</li>
<li>Collaborate with FinCrimes and Risk teams to influence roadmap priorities related to applicable TM workflows.</li>
<li>Collaborate with vendor ops to manage vendor relationships with TM and/or QA agent service providers, oversee performance, and SLAs.</li>
</ul>
To thrive in this role, you have
<ul>
<li>2+ years of experience in Identity, KYC, AML, or related risk/compliance functions.</li>
<li>Understanding of BSA/AML, and other relevant regulatory frameworks.</li>
<li>Prefer experience working with or managing BPO investigators.</li>
<li>Ability to analyze data, generate insights, and drive continuous process improvements.</li>
<li>Exceptional project management and cross-functional collaboration skills.</li>
<li>Experience in a high-growth startup or regulated fintech environment is a plus.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong plus if candidate has Association of Anti-Money Laundering Specialist (ACAMS) certification</li>
</ul>
#LI-EI1 #LI-Hybrid
<h3>A little about us</h3>
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
<h3>What we offer for our full-time, regular employees</h3>
<ul>
<li>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
</li>
<li>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
</li>
<li>💰 Competitive salary based on experience**
</li>
<li>✨ 401k match** plus great medical, dental, vision, life, and disability benefits</li>
<li>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
</li>
<li>🫂 1% of your time off to support local community organizations of your choice</li>
<li>👟 Annual wellness stipend to use towards eligible wellness related expenses</li>
<li>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li>
<li>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.</li>
<li>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
</li>
<li>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**
</li>
</ul>
**Perks also available to Chime Interns.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a href="mailto:benefits@chime.com" rel="noopener noreferrer nofollow">benefits@chime.com</a>.
To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/" rel="noopener noreferrer nofollow">Chime Applicant Privacy Notice.</a>

Analyst, Financial Crimes at Chime

About the Role
We’re looking for a strategic, execution-oriented Analyst to lead operational and/or quality assurance processes within the FinCrimes...

Analyst, Financial Crimes

About the role
We are hiring a Senior Finance Manager on the Chime Enterprise team. As Senior FInance Manager you will help forecast and track the performance of our business, allowing us to report our results predictably and accurately.
The base salary offered for this role and level of experience will begin at $142,000.00 and up to $185,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to (responsibilities)
<ul>
<li>Gain a deep understanding of the Chime Enterprise business model</li>
<li>Build sophisticated financial models to predict our results and identify areas of improvement</li>
<li>Work across the Chime Enterprise organization to understand the business needs of our leadership team and to help them translate those needs into business plans</li>
<li>Interact with Chime Financial Legal, Accounting, RIsk, Compliance and Finance as a key representative of Chime Enterprise to the larger Chime organization.</li>
<li>Be a significant contributor to the annual business planning and forecasting process</li>
</ul>
To thrive in this role, you have(requirements)
<ul>
<li>3-5 years of experience in finance, accounting, FP&A, banking or a similar environment</li>
<li>Strong quantitative and analytical skills</li>
<li>Experience building financial models using Google Sheets or Excel</li>
<li>Familiarity with enterprise sales a plus, but not required</li>
</ul>
#LI-MM1
<h3>A little about us</h3>
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
<h3>What we offer for our full-time, regular employees</h3>
<ul>
<li>🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
</li>
<li>💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
</li>
<li>💰 Competitive salary based on experience**
</li>
<li>✨ 401k match** plus great medical, dental, vision, life, and disability benefits</li>
<li>🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
</li>
<li>🫂 1% of your time off to support local community organizations of your choice</li>
<li>👟 Annual wellness stipend to use towards eligible wellness related expenses</li>
<li>👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</li>
<li>👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.</li>
<li>🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
</li>
<li>💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**
</li>
</ul>
**Perks also available to Chime Interns.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <a href="mailto:benefits@chime.com" rel="noopener noreferrer nofollow">benefits@chime.com</a>.
To learn more about how Chime collects and uses your personal information during the application process, please see the <a href="https://www.chime.com/careers/chime-applicant-privacy-notice/" rel="noopener noreferrer nofollow">Chime Applicant Privacy Notice.</a>

Finance Manager at Chime


About the role
We are hiring a Senior Finance Manager on the Chime Enterprise team. As Senior FInance Manager you will help forecast and track the...

Finance Manager

About the Company

&lt;p&gt;Chime partners with regional banking firms to offer fee-free checking, saving, and debit cards. It’s a well-established fintech company whose mission is to provide inexpensive banking services to everyday Americans. Chime’s low-ego, flat-hierarchical workplace encourages relationships, growth, impact, and excellence. It also encourages all team members to “Chime In” on any aspect of its business.&lt;/p&gt;

Find out more about Chime including an overview, stats, history and other Financial Technology competitors.

Chime

Overview

Introduction

Company Stats

About the Company

Getting Hired Here

Perks & Benefits

Employers

Schools

Vault Gold

Careers

Blog

Vault Law

Contact Us

Help Center