Overview
Introduction
Founded in 2013, Crisis Text Line provides rapid-response crisis management services for those who find themselves in tough places. Volunteers work as crisis counselors, texting through problems with clients using skills like empathy, active listening, and problem solving. Crisis Text Line is most active at night, so volunteers should be prepared to answer texts largely after sundown.
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About the Company
Crisis Text Line was launched in August 2013. Two years earlier, Nancy Lublin had realized the need for a “trusted, text-based resource for young people to access the help they needed” when she was serving as CEO of online youth activism organization DoSomething.org. Lublin wanted to create a tech-forward organization that would connect well trained volunteers to folks who needed them most, instantly. Since its founding, Crisis Text Line has trained over 39,000 volunteers and has had over four million text conversations with people in crisis. The text line has reached nearly every single area code in the United States.
When a person texts the line, a volunteer will respond within five minutes. Up to 50 people are available at a time from anywhere where they are connected to the internet. Crisis counselors undergo 30 hours of offici...
Perks & Benefits