App Services Workers
Overview
Introduction
App services workers (ASWs) fulfill requests for goods or services that are made by customers via software applications from companies such as Grubhub, DoorDash, Uber, Instacart, and Postmates. Major companies such as Amazon (via its Amazon Flex delivery app), Target (Shipt), and IKEA (TaskRabbit) also offer opportunities for ASWs. These workers perform a variety of tasks such as driving people from one location to another; delivering groceries, take-out meals, alcohol, and almost any other goods that could be conceivably delivered;...
Quick Facts
Median Salary
Employment Prospects
Minimum Education Level
Experience
Skills
Personality Traits
Earnings
App services workers can earn anywhere from a few thousand dollars a year to as high as $90,000 annually based on their employer and the number of hours that they work each year.
ZipRecruiter.com reports that Uber drivers had average annual earnings of $38,995 in 2024; salaries vary depending on the city in which drivers work. Uber drivers may earn wages that range from $9.86 to $30.77 p...
Work Environment
Working as an app services professional can be both rewarding and challenging—all in the same day. It can be enjoyable to set your own hours and work outside of an office setting, but ASWs must deal with sometimes disrespectful customers, long hours or occasional stretches where there is no work, and low pay (in many specialties). Many app services employers have developed reputations for under...
Outlook
The gig economy continues to grow, and many people are working in app services careers to earn a second income or as a full-time job. But the work environment and pay for many of these positions are poor or only fair, and a large number of people leave the field for better opportunities that require at least some education after high school. The pandemic helped to grow the app services field, i...