Conflict Resolution Specialists


Conflict Resolution Specialists


Conflict resolution specialists are neutral parties who resolve or facilitate the resolution of legal, professional, or personal conflict in non-judicial settings. Some hear and decide disputes between two or more opposing parties, while others do not render a decision but instead work with the parties to help them reach a compromise to settle their dispute. Specialties in the field include arbitrators, mediators, conciliators, and ombudsmen. Conflict resolution specialists are also known as alternative dispute resolution specia...

Quick Facts


Median Salary



Employment Prospects



Minimum Education Level

Bachelor's Degree



Internship, co-op, or part-time job, plus college degree (entry-l



Information Management


Personality Traits



Arbitrators, mediators, and conciliators earned median annual salaries of $66,130 in May 2020, according to the U.S. Department of Labor (DOL). Ten percent of this group earned $38,330 or less, while the top 10 percent made $131,210 or more. The DOL reports that arbitrators, mediators, and conciliators earned the following mean annual salaries by employer:

  • local government agencies...

Work Environment

Conflict resolution specialists work in a variety of settings, including law offices, people’s homes, courthouses, business offices, and neutral sites that have selected by the parties that seek conflict resolution services. There are pros and cons to this work. Many CRSs enjoy the constantly changing nature of their work and find it rewarding to try to help others resolve disputes in a fair an...


Employment opportunities for arbitrators, mediators, and conciliators are expected to increase by 10 percent from 2020 to 2030, according to the U.S. Department of Labor. This is much faster than the average for all careers. “Conflict resolution is an expanding field of professional practice, both in the United States and around the world,” according to an article about the field at the Web sit...