Casino Credit Managers
Education and Training Requirements
Education and training requirement vary from job to job. Credit managers working in casinos generally are required to hold a minimum of a high school diploma or equivalent. As math, business, and computer skills are necessary in this career, any classes in these areas will useful.
Post Secondary Training
While the minimum educational requirement for this job is a high school diploma, there are positions which will prefer applicants with a bachelor's degree in accounting, finance and/or business. Applicants in these situations can generally substitute experience working in professional cash handling, credit, or audit in lieu of education.
Other Education and Training
Most casinos provide on-the-job training for this position. Some casinos have their own training programs. Individuals interested in a career in this field might also attend gaming schools, academies, or institutes located throughout the country in areas hosting casinos. Some are private. Others may be part of a community college, four-year college, or university. Any classes in general business and/or accounting will be useful. While this particular job does not require one to complete these programs, they may be helpful for individuals who want to advance their careers within the casino.
Certification, Licensing, and Special Requirements
Certification or Licensing
Credit managers working in casinos must be licensed in the state in which they work. This license is generally issued by a regulatory agency such as the state's casino control board or commission. For specific licensing requirements, visit your state’s gaming commission website.
Employers generally conduct background checks of prospective credit managers, require that they have no criminal record, and pass a drug test. Casino credit managers must also meet the position's age requirement set by the state.
Experience, Skills, and Personality Traits
Depending on the specific job, individuals are generally required to have a minimum of three to five years working in the credit or collection, or cage area of the casino. While experience in gaming is generally preferred, there are some positions in which experience in the credit area in other industries is accepted. Supervisory experience is usually necessary as well.
Credit managers deal with a great deal of money. It is essential that they be good at math and able to count money accurately. Bookkeeping skills are also helpful. Record-keeping and credit applications are often done by computer, so computer skills are a must. Excellent customer service skills are mandatory in every area of a casino, and the credit department is no exception.
Individuals should additionally be detail oriented with good problem solving skills. Tact and diplomacy are imperative. Attention to detail is mandatory. Casino credit managers need excellent verbal communications skills. The ability to speak a second language, while not required, may give one applicant an edge over another.