Customer Service Directors


The Customer Service Group is a sponsor of the official Customer Service Week program. It provides how-to information, celebration materials, and inspiration and ideas from customer service professionals.

36 Midvale Road, Suite 2E
Mountain Lakes, NJ 07046-1330
Tel: (973) 265-2300
Fax: (973) 402-6056
Email: info@csweek.com


The Customer Service Professionals Network provides a forum to advocate, educate, and provide development opportunities to individuals in the customer service industry.

25 Royal Crest Court, Unit 201
Markham, ON L3R 9X4
Tel: (905) 477-5544
Email: info@mycspn.com


The ICSA is dedicated to promoting the professional development of customer service providers.


The NCSA provides customer service education, development and support in the United States. It is a clearinghouse for issues and trends in customer service.

8013 Nashua Lane
Orlando, FL 32817-1250
Tel: (866) 315-6272
Email: info@nationalcsa.com


This membership organization represents customer contact organizations and the vendors that support them. Visit its web site for more information.