Customer Service Representatives
The ASP is an international membership organization for customer support managers and professionals.
The CCI provides training, workshops, certification programs, and other resources to customer care professionals.
For information on certification, contact
HDI is an international association that offers membership, training, and certification to technical support professionals, including customer service representatives.
The mission of the ICSA is to advance, strengthen, and promote the professional customer service industry. It offers certification and other resources to customer service professionals.
The NCSA provides customer service education, development, and support in the United States. It is a clearinghouse for issues and trends in customer service.