Network Operations Center Technicians
A network operations center (NOC) is a centralized location where a company’s network, databases, firewalls, and other information technology (IT) infrastructure is located. Network operations center technicians administer, monitor, repair, and maintain networks (routers, servers, switches, etc.) and other infrastructure to ensure that it’s functioning as designed and that systems are protected from cyberattacks. If they detect an issue, they assess the situation and respond accordingly so that normal service is maintained or re-est...
Minimum Education Level
NOC technicians earned salaries that ranged from $54,250 to $102,750, according to Robert Half Technology’s 2021 Technology Salary Guide.
Technicians receive benefits such as paid vacation and sick days, health and life insurance, and access to a savings and pension program. Some receive bonuses, access to profit-sharing programs, and other non-salary–related financial ...
A network operations center is typically configured as a large room with rows of workstations with small monitors that face a wall of large monitors that provide real-time information on the performance of the network. Some large companies and government agencies have several NOCs—either to manage different networks or to provide a backup site in case one site becomes unavailable.
Employment for NOC technicians should be good due to the increasing complexity and size of computer networks, as well as the emergence of the Internet of Things, which will connect even more devices to networks. The U.S. Department of Labor does not provide an employment outlook for NOC technicians, but it does report that job opportunities in the related field of network and computer systems a...