Postal Clerks
Overview
Introduction
Postal clerks are employees of the United States Postal Service (USPS). The equivalent employees at package delivery companies have different titles but perform many of the same duties; at Federal Express they are called customer service agents, at United Parcel Service, administrative assistants and account executives. Their job duties may be diversified, depending on the size of the post office or company at which they are employed. Among their duties are working at the public service windows in post off...
Quick Facts
Median Salary
Employment Prospects
Minimum Education Level
Experience
Skills
Personality Traits
Earnings
Most USPS postal employees are paid under the Postal Field Service Compensation Act. Salaries are established for different job grade levels, which depend on each positions responsibilities and the amount of knowledge, experience, and skills required.
United States Postal Service clerks earned median annual salaries of $59,570 in May 2023, according to the U.S. Department of Labor. Ten p...
Work Environment
The majority of regular postal employees work eight-hour days and five-day weeks, and the physical surroundings in the post office are usually pleasant. The closeness of the work areas gives employees the opportunity to develop a spirit of cooperation and friendship among themselves.
In most cases the position of window clerk is considered a preferred job among postal workers. The work i...
Outlook
The U.S. Department of Labor (DOL) predicts that employment for USPS postal clerks will decline by 3 percent from 2023 through 2033 because of technological developments, including automation and electronic sorting devices, use of private delivery companies, and e-mail. Currently, the U.S. Postal Service does very little hiring of any positions. More opportunities will exist with commercial del...
