Postal Clerks


Postal Clerks


Postal clerks are employees of the United States Postal Service (USPS). The equivalent employees at package delivery companies have different titles but perform many of the same duties; at Federal Express they are called service agents, at United Parcel Service, administrative assistants and account executives. Their job duties may be diversified, depending upon the size of the post office or company at which they are employed. Among their duties are working at the public service windows in post offices, a...

Quick Facts


Median Salary



Employment Prospects



Minimum Education Level

High School Diploma



On-the-job training





Personality Traits

Hands On


Most USPS postal employees are paid under the Postal Field Service Compensation Act. Salaries are established for different job grade levels, which depend upon each position's responsibilities and the amount of knowledge, experience, and skills required.

United States Postal Service clerks earned median annual salaries of $48,330 in May 2019, according to the U.S. Department of Labor. Te...

Work Environment

The majority of regular postal employees work eight-hour days and five-day weeks, and the physical surroundings in the post office are usually pleasant. The closeness of the work areas gives employees the opportunity to develop a spirit of cooperation and friendship among themselves.

In most cases the position of window clerk is considered a preferred job among postal workers. The work i...


The U.S. Department of Labor (DOL) predicts a rapid decline in employment for postal clerks through 2028 because of technological developments, including automation and electronic sorting devices, use of private delivery companies, and e-mail. Currently, the U.S. Postal Service does very little hiring of any positions. One notable exception was the global coronavirus (COVID-19) outbrea...