High School

Take classes that will prepare you for further schooling in electronics. Physics classes provide the background necessary to understand the theory of electronics. Wireless service technician jobs are heavily computer-oriented, so computer classes are also excellent choices. Other important classes are those that will provide basic abilities needed in college and in the workplace—such as English, speech, and mathematics courses.

Postsecondary Training

A two-year associates degree in a technical field is the minimum educational level needed to become a wireless service technician. Many technicians obtain degrees in electronics or electronic technology. Course work includes classes and laboratory work in circuit theory, digital electronics, microprocessors, computer troubleshooting, telecommunications, and data communications technology. Other students might opt for degrees in telecommunications management or computer science. Take classes on local area networks, advanced networking technologies, network management, and programming. Computer science courses cover  programming, operating systems, computer languages, and network architecture. Most wireless service technicians have two-year degrees, but some may have four-year degrees in computer science, telecommunications, electronic engineering, or other similar subjects.

The National Coalition for Telecommunications Education and Learning (NACTEL), in partnership with Pace university, offers degree programs in telecommunications: https://www.nactel.org.

No matter what sort of educational background new technicians have, they have to learn about the specific equipment used by their employers. Most wireless carriers send their technicians through formal education programs, which are typically offered by equipment manufacturers. In these programs, new technicians learn the operating specifics of the equipment they will be maintaining. A new technician is usually given a smaller number of cell sites to manage when he or she first begins and may be paired with a more experienced technician who can answer questions and conduct on-the-job training.

Certification

The NACTEL, in partnership with Pace University, also offers introductory and advanced certification programs in telecommunications technology to those who meet education requirements.

Certification or Licensing

There are no certification or licensing requirements for wireless service technicians.

Other Requirements

Much of the wireless service technicians job involves traveling between cell sites, so a technician must have a valid drivers license and good driving record.

Any experience one can obtain in the field—such as an internship, co-op, or a part-time job—will be useful for aspiring wireless service technicians. 

The ability to work independently is one of the most important characteristics of a good wireless service technician. Most technicians work on their own, traveling from site to site and performing their duties with little or no supervision. Technicians should have the discipline and self-motivation to make their own schedules and set their own priorities. It is also important that technicians be highly responsible. The willingness to learn and to adapt to change is another key personality trait of successful wireless service technicians.