Baggage Porters and Bellhops
Overview
Introduction
Baggage porters and bellhops, known at some hotels as uniformed service attendants, bell attendants, or guest services attendants, are considered front-of-the-house jobs in the hotel industry. They carry guests luggage to their room on arrival and back to the lobby when they depart. At times they may be asked to run errands or deliver items for guests. Though bellhops work from the bellstand—a desk or podium located in the hotel lobby—their work takes them all over the hotel property. Bellhops are also emp...
Quick Facts
Median Salary
Employment Prospects
Minimum Education Level
Experience
Skills
Personality Traits
Earnings
Most baggage porters and bellhops are paid at an hourly rate, which ranged from $11.88 per hour for the lowest 10 percent (making a yearly income of $24,710 for full-time work) to as high as $22.89 per hour or more (roughly $47,610 a year) for the highest 10 percent in May 2023, according to the U.S. Department of Labor. The median salary was $11.64 an hour, or $34,840 per year. Fifty percent o...
Work Environment
Their work takes bellhops all over the hotel property. They may be asked to unload luggage from a taxi and deliver it to a sleeping room, then be sent to a store to pick up a guests special request. When the hotel is at full capacity, bellhops may be asked to help other departments, such as the concierge, mail department, or business center.
At larger hotels, there is usually more than o...
Outlook
Employment for baggage porters and bellhops is expected to grow faster than the average for all careers from 2022 through 2032, according to the U.S. Department of Labor. Job openings will be created as workers leave due to retirement, job transfers, or for other reasons. Bellhops often have a high turnover rate. Large hotels and those focusing on customer comfort will always have a need for th...