Hotel and Motel Managers



Hotel and motel managers, sometimes called lodging managers, are ultimately responsible for the business of running their hotel or motel smoothly and efficiently. Larger establishments may have several managers accountable for different departments. In turn, these departmental managers report to the general manager. The general manager's many duties include managing personnel, financial operations, and promotional activities. There are approximately 52,600 lodging managers in the United States.

Quick Facts


Median Salary



Employment Prospects



Minimum Education Level

Associate's Degree



Several years' experience in various areas of the hospitality ind



Business Management


Personality Traits



Salary figures vary according to the worker's level of expertise, the type of lodging establishment, the duties involved, the size of the hotel or motel, and its location. General managers working in large urban areas can expect to have more responsibilities and higher compensation than those at smaller inns in rural areas.

According to the U.S. Department of Labor, lodging managers repo...

Work Environment

Don't expect to manage a 200-room hotel sitting behind a desk. General managers make at least one property walk-through a day, inspecting the condition of the hotel. The rest of the day is spent returning phone calls, meeting with clients, and running from one department to another. Managers do not have nine-to-five days; they usually work an average of 55 hours a week. Weekends and holidays ar...


Little or no change in employment is expected for hotel managers through 2028, according to the U.S. Department of Labor. College graduates with degrees in hotel or restaurant management, or a similar business degree, will have the best opportunities (especially at upscale and luxury hotels), as will managers with excellent work experience and those with certification. Opportun...