Insurance Policy Processing Workers

Overview

Insurance Policy Processing Workers

Introduction

Insurance policy processing workers perform a variety of clerical and administrative tasks that ensure that insurance applications and claims are handled in an efficient and timely manner. They review new applications, make adjustments to existing policies, work on policies that are to be reinstated, check the accuracy of company records, verify client information, and compile information used in claim settlement. Insurance policy processing personnel also handle business correspondence relating to any of the above duties. They use ...

Quick Facts


Median Salary

$46,900

Employment Prospects

Good

Minimum Education Level

High School Diploma


Experience

On-the-job training


Skills

Business Management|Interpersonal|Organizational


Personality Traits

Conventional|Organized|Realistic

Earnings

Insurance policy processing workers salaries vary depending on such factors as the workers experience and the size and location of the employer. Generally, those working for large companies in big cities earn the highest salaries. The U.S. Department of Labor reports that insurance claims and policy processing clerks earned a median annual salary of $46,900 in May 2023. Salaries ranged from les...

Work Environment

As is the case with most office workers, insurance policy processing employees work an average of 37 to 40 hours a week. Although the work environment is usually well ventilated and lighted, the job itself can be fairly routine and repetitive, with most of the work taking place at a desk. Policy processing workers often interact with other insurance professionals and policyholders, and they may...

Outlook

The U.S. Department of Labor predicts that employment for insurance processing workers will decline by 4 percent through 2033. The increasing use of automated processing and billing software and other types of technology that increase worker productivity are expected to reduce the need for workers in the future. The DOL predicts that all insurance processing worker job openings will result from...