Health Care Insurance Navigators


Health Care Insurance Navigators


Health care insurance navigators assist individuals and families, as well as small businesses, that seek insurance through the health insurance marketplace or exchanges. These exchanges have been implemented in states throughout the country as a result of federal law to require health insurance coverage for Americans not otherwise covered by private health insurance plans. The navigator’s role is to educate consumers about their insurance options in the marketplace, and help them to compare and determine what choices may be best for...

Quick Facts


Median Salary



Employment Prospects



Minimum Education Level

High School Diploma



Web training and certification



Foreign Language


Personality Traits



In determining the funding necessary to implement the navigator programs required by the ACA, the Centers for Medicare and Medicaid Services projected wages for individuals who provided basic health care insurance navigator services at $20 per hour, with additional projections of $29 per hour for mid-level project leaders and $48 per hour for senior level executives. These projected wages were ...

Work Environment

Most health insurance navigators work for public, health, educational, or nonprofit agencies, and meet with consumers primarily in agency and office settings. Navigators may participate as well in outreach programs which are sponsored in various alternative settings—such as shopping malls, churches, community centers, or schoolsin order to reach diverse populations.


Since the Trump Administration took office, funding for the navigator program has been reduced by approximately 84 percent, according to As a result, potential job-seekers should be wary, as funding and the continuation of the navigator position is reliant on public grants and funding. Changes in the political landscape may affect the continued funding and impleme...