Computer Support Service Owners
Overview
Introduction
The owners of computer support services help businesses and individuals install and maintain computer hardware and software. They offer advice on what computers to purchase; they teach people how to operate computers or software programs; and they assist with computer problems as they arise. There are approximately 892,000 computer support specialists. About 20,300 are self employed. Computer consultants either work out of their homes, or they rent office space. Though some of their assistance is offered over the phone or online, much of the...
Quick Facts
Median Salary
Employment Prospects
Minimum Education Level
Experience
Skills
Personality Traits
Earnings
Median annual earnings for computer user support specialists were $59,240 in May 2023, according to the U.S. Department of Labor. Salaries ranged from $37,690 and $97,020 or more. Fifty percent of computer user support specialists earned between $46,550 and $75,950
Computer network support specialists earned median salaries of $71,530 in May 2023. Ten percent earned $45,660, and 10 perce...
Work Environment
Most computer support businesses are based in a home office or a rented commercial space. Computer support service owners spend a lot of time sitting at their own computer, managing their accounts and records, but the majority of their time will be in the offices of their clients. In either setting, the work environment will likely be quiet and well lit. The work will be indoors, though support...
Outlook
Computer systems are extremely important to many businesses, and malfunctioning systems translate into lost revenue and worker productivity. As a result, there will be steady need for computer support workers. The U.S. Department of Labor says that "smaller [businesses] with minimal information technology requirements, may find it more cost effective to contract with outside firms for these ser...